CHICAGO, IL (December 21, 2012) – The Covenant Resource Center of the Evangelical Covenant Church recently was closed, but a new system will ensure that people seeking to have questions answered will be directed to appropriate areas of expertise.
Covenanters can email their questions (firstname.lastname@example.org) or call 773-784-3000.
“The Resource Center has been a significant ministry serving thousands of people,” said Doreen Olson, executive minister of the Department of Christian Formation. “Our new system will operate with the same values that guided the Resource Center – relationships, responsiveness, and providing right answers.”
Olson praised the work of Millie Lungren, who gave guidance to the center since its inception 25 years ago. “When the Resource Center was initiated, it was a way to provide Covenant church leaders, both pastors and lay, with a ‘one-stop shopping’ experience,” Olson said. “Millie’s name became synonymous with excellent customer service. In fact, we began hearing this catchy phrase in celebration of that fact – ‘Don’t be silly. Just call Millie!’
“She has led by example for 25 years. Today that same excellence is supported throughout Covenant Offices and is extended with avenues of peer-resourcing groups through Facebook and blogs. It’s a new resourcing day we’re in. And it all started with a high-touch service guided by Millie Lungren.”
Her leadership gifts will now be employed to further develop other critical ministries – expanding opportunities to receive expanding opportunities to experience spiritual companionship, guiding prayer retreat experiences and overseeing development of Week of Prayer materials, and strengthening older adult ministry.